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TAC User Guide
Description of support delivery from the HPE Aruba Networking technical assistance center (TAC)
Technical Documentation
Knowledge resources relating to HPE Aruba Networking products and services.
Contact Support (Ava)
Need help logging in or finding support? Ava, our virtual assistant, will be available soon to help.
Troubleshoot Hardware
Did you know you can request an RMA online in as little as one minute? Hardware troubleshooting and replacement (Online RMA) is now available in 25 languages.
EdgeConnect (Silver Peak) Support
Visit the website below to find support for EdgeConnect products and solutions, submit a case, or call support.
Notifications
Periodic announcements for HPE Aruba Networking products.
Training
Learn more and register for networking training and certification programs.
Award-winning digital experience
Save time with self-service
Use our virtual assistant to chat with an agent, open a case or search for knowledge articles for all levels of support from warranty through premium support
Simplify asset tracking
Manage your inventory of HPE Aruba Networking devices and licenses, and keep serial number and location data updated to streamline support
Protect your network
Review and download the latest security advisories and ensure your network resources are always protected
Stay current
Download license keys and the lastest versions of HPE Aruba Networking software to keep your network optimized and secure
Testimonials
“Always a pleasure in dealing with Aruba/HPE”
A business consulting service
“Provided accurate diagnosis and quick update. Customer feedback has also been great and has been well received.”
A top Korean hospital
“I like the online RMA process. It was easy and quick.”
A top liberal arts college
“Overall, the support service from Aruba is outstanding. We can always count on knowledgeable techs who are equipped to understand our environment and educate us where necessary.”
The largest private US healthcare system
“Thank you very much for working in timely manner and focusing on problem solving. We would like to mention that we are so pleased with Aruba products and its services.”
An investment company
“Excellent service, perhaps the sole reason the world is moving to HPE/Aruba from the other vendors.”
An education services company
“Always a pleasure in dealing with Aruba/HPE”
A business consulting service
“Provided accurate diagnosis and quick update. Customer feedback has also been great and has been well received.”
A top Korean hospital
“I like the online RMA process. It was easy and quick.”
A top liberal arts college
“Overall, the support service from Aruba is outstanding. We can always count on knowledgeable techs who are equipped to understand our environment and educate us where necessary.”
The largest private US healthcare system
“Thank you very much for working in timely manner and focusing on problem solving. We would like to mention that we are so pleased with Aruba products and its services.”
An investment company
“Excellent service, perhaps the sole reason the world is moving to HPE/Aruba from the other vendors.”
An education services company
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